Electric Bike & Bicycle Repair Hub Master DIY electric and traditional bike repairs with practical tips and trusted product recommendations.
Related Articles
What Are Rad Power Bikes’ Operating Hours?
If you’re eager to test ride a Rad Power Bike, schedule a service, or speak with a customer support representative, knowing the operating hours is essential. Here’s a comprehensive guide to help you plan your visit or contact.
RadRetail Store Hours
Rad Power Bikes operates RadRetail stores in select locations. These stores typically offer:
- Test rides of various e-bike models
- On-site assembly and maintenance services
- Product demonstrations and expert advice
To find the operating hours of a specific RadRetail store, visit the RadRetail Store Locations page. Select your desired location to view detailed information, including hours of operation and contact details.
Customer Support Hours
If you need assistance outside of store hours, Rad Power Bikes offers customer support through various channels:
- Live Chat: Available 7 days a week
- Monday to Saturday: 8 AM – 4 PM Pacific Time
- Sunday: 9 AM – 2 PM Pacific Time
- Phone Support: Available Monday to Friday, 8 AM – 4 PM Pacific Time
- Email Support: Reach out via the Contact Us page for assistance
For more information or to contact support, visit the Contact Us page.
Service Center Hours
Rad Power Bikes provides service options through:
- Rad Service Centers located within RadRetail stores
- Authorized service partners at local bike shops
- Mobile service providers offering at-home assistance
Operating hours for service centers may vary by location. To find a service center near you and their operating hours, use the Find Rad Service tool on the Rad Power Bikes website.
Frequently Asked Questions
1. How can I find the operating hours of a specific RadRetail store?
Visit the RadRetail Store Locations page, select your desired location, and view detailed information, including hours of operation and contact details.
2. What are the customer support hours for Rad Power Bikes?
Customer support is available through live chat and phone:
- Live Chat: Monday to Saturday, 8 AM – 4 PM Pacific Time; Sunday, 9 AM – 2 PM Pacific Time
- Phone Support: Monday to Friday, 8 AM – 4 PM Pacific Time
For more information, visit the Contact Us page.
3. How can I schedule a service for my Rad Power Bike?
To schedule a service, use the Find Rad Service tool on the Rad Power Bikes website to locate a service center near you and view their operating hours.
4. Are there Rad Power Bikes stores outside the United States?
Yes, Rad Power Bikes has expanded internationally. To find RadRetail store locations outside the U.S., visit the RadRetail Store Locations page and filter by country.
5. Can I purchase a Rad Power Bike directly from a store?
Yes, at RadRetail stores, you can test ride bikes and, in some cases, purchase them directly. However, availability may vary by location. It’s recommended to contact the store in advance to confirm.
6. What should I do if I need assistance outside of customer support hours?
If you need assistance outside of customer support hours, consider visiting a RadRetail store during their operating hours or using the online resources available on the Support page for troubleshooting guides and FAQs.
For the most accurate and up-to-date information, always refer to the official Rad Power Bikes website or contact the specific store or service center directly.
